Protocol & Event Manager

Zürich, Schweiz
Brutto/ Jahresgehalt
Freitag, 16. November 2018
Donnerstag, 13. Dezember 2018

Your duties

  • Defining and developing the protocol and guest management concepts
  • Ensuring the scoping, planning and running of efficient guest management, including the training and coordination of service providers and required event workforce
  • Coordinating and maintaining a strategic overview of all guest management activities across all FIFA tournaments and events
  • Defining state-of-the-art guest-related communication and liaison strategies
  • Identifying requirements and overseeing the establishing of fit-for-purpose and fully integrated event IT solutions for invitation management, guest communication and seat management
  • Defining the Guest Liaison Agent model in relation to the size of the event and overseeing the flawless implementation on site
  • Managing the human and material resources necessary for the achievement of a successful event implementation
  • Drafting accurate and timely progress reports
  • Attending site visits and inspections


Our requirements




  • Extensive relevant work experience in guest management and guest relations, including protocol-related matters; knowledge of its methodologies, planning and controlling tools
  • Four to six years’ experience in planning and leadership in a guest-related service environment
  • Two to four years’ experience of in-the-field event protocol and guest management; ideally within a sport/event organisation, preferably a world-class sporting event
  • Fluency in English and one more FIFA language required (French, German or Spanish), additional languages a plus
  • Exceptional attention to detail and high level of diplomacy
  • Innovative, efficient and very communicative
  • Team player with a high level of accountability
  • Willingness to travel occasionally

You can expect a highly motivated and helpful team working in a dynamic multicultural environment. If you have the necessary qualifications and are keen to work for an international organisation, please click "apply here" and submit your application in English (motivation letter, CV, diplomas and reference letters).