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Accommodation & Conferences Specialist

UEFA
 
Location Nyon, Schweiz
Posted 21.07.2017
Closes 17.08.2017
Sector Verbände & LOKs
Function Training & Sportentwicklung
Contract Type Festeinstellung
Hours Vollzeit
Salary Competitive
 

Job Description

Job information:

Division / Unit: Services / Travel, Accommodation & Conferences
Contract type: Permanent
Start date: 01.09.2017
Location: Nyon

Profile:

UEFA's Accommodation & Conferences Specialist is in charge of drawing up concepts, developing and delivering accommodation and meeting-related activities for events organised by UEFA, including competitions, conferences and training courses. The role requires customer focus, service orientation and a solution-minded approach, as well as the ability to optimise costs and control a budget.

Purpose:

Conceptual and contractual phase:

  • Listening to and anticipating internal and external clients' needs;
  • Developing accommodation and meeting concepts (from 20 to 5,000 rooms) in line with UEFA service levels;
  • Organising and conducting site visits;
  • Negotiating contracts with hotels and other suppliers (up to 20 hotels per event for major tournaments).

Event implementation phase and on-site management:

  • Ensuring the smooth and high-quality implementation of the accommodation concept;
  • Collecting accommodation and meeting-related requirements from internal stakeholders and centralising hotel-related communication flows;
  • Managing room blocks according to cancellations;
  • Initiating deposit payments through UEFA's finance division;
  • Producing food and beverage forecasts and placing orders according to the service levels required and the budget available;
  • Coordinating all accommodation and meeting-related activities (rooming list, running orders, technical and AV requirements, etc.);
  • Making sure services are provided to the correct levels.

After the event:

  • Checking and managing final invoices and payments;
  • Coordinating internal reinvoicing.

Requirements:

Experience required:

  • At least two years of relevant experience, preferably in hotel management at sports events.
  • At least two years' experience of dealing with high-level target groups (teams, VIPs, sponsors, broadcast partners, etc.) in connection with sports events.
  • At least two years' experience in customer service and event management.

Education:

  • Bachelor's or equivalent, preferably in tourism, hospitality or hotel management.

Languages:

  • English / Proficient
  • French / Advanced

Additional requirements:

  • MS Office / Advanced
  • Project Management / Advanced
  • Willingness to work long hours at events and at weekends
  • Excellent spoken and written communication skills
  • Willingness to travel (travel periods usually vary from 2 to 10 days, sometimes up to 30 days)

UEFA

Die Union of European Football Associations (auf deutsch: Vereinigung Europäischer Fußballverbände), ist der europäische Fußballverband.