Ticketing System Assistant

Verbände & Großereignisse
Deutschland
Vollzeit
Wettbewerbsfähig
11 / 12

The Ticketing Systems Assistant (m/f/d) will work as part of the Web Operations team and is responsible for setting up, testing and monitoring all platforms, identifying issues and proposing and implementing improvements for UEFA Euro 2024 and UEFA club competition finals.

Start date: 01.03.2023
End date: 31.07.2024

Full description

UEFA is looking for a Ticketing Systems Assistant who will be responsible for setting up, testing and monitoring of all content management ticketing platforms. Identify issues which may prevent fans from applying for tickets or paying online and work with the relevant teams to identify changes and improvements necessary. Able to implement changes to ensure a flawless user experience.

  • Work together with the Nyon-based Customer Service and the Ticketing Sales team to meet deadlines and ensure smooth operations
  • Monitor and test all ticketing platforms
  • Implement basic system and ticket sales configurations
  • Optimize customer journey and the content published on all ticketing platforms managed by Web Operations
  • Manage and organize translations for all ticketing communications (ticketing portals, email campaign, push notifications) with UEFA Language Services Department
  • Plan and brief of creative assets for all platforms
  • Build and test email campaigns
  • Manage customer communications on the Ticketing hub of UEFA.com
EDUCATION
  • Information technology or communication or other relevant area
WORK EXPERIENCE
  • Previous experience working with content management system and email platforms
SET OF SKILLS
  • English (Proficient), any other language is an asset
  • German (Advantage)
  • HTML (Advanced)
  • CMS and email platforms (Advanced)
  • Secutix, Selligent, Edios, Zendesk knowledge an asset
  • Computer-literate: Word, Excel, Outlook, Teams (Advanced)
  • Attention to detail and structured working method
ABOUT US

In 2024, Germany will host the 17th edition of the UEFA European Football Championship. Staging the biggest European sports event provides a unique opportunity for UEFA and DFB to jointly organise a celebration of the best of European Football, on the basis of excellence, sustainability, and passion. This flagship championship aspires to be a role model for other UEFA competitions, as well as leaving strong legacy for the future of European football. EURO 2024 GmbH, joint venture organisation between UEFA Events SA and DFB EURO GmbH, is responsible for the operational planning and implementation of the tournament.

The EURO 2024 GmbH values diversity and strives to be inclusive in everything we do. We aim for everyone to have equal access to our organisation regardless of sex, gender identification, sexual orientation, age, disability, religion, ethnicity, nationality, or any other personal trait. If you have any particular requirements in respect to the recruitment or interview process, please mention this in your covering letter so that we can ensure adaptions are made when there are barriers identified.

Employee benefits

  • Contribute to and help shape the staging of Europe's biggest sporting event

  • Varied and challenging tasks

  • Working in a unique, exciting and sporty environment

  • The opportunity of mobile working

  • Regularly team events

  • A wide variety of employee benefits

  • Personal benefits, such as company health management, company pension scheme, free hot and cold beverages at the office

NICHT DEN TRAUMJOB GEFUNDEN

Wenn Sie Ihren Traumjob noch nicht gefunden haben, können Sie einen Job-Alarm einrichten und wir informieren Sie sobald interessante Jobs veröffentlicht werden.

NICHT DEN TRAUMKURS GEFUNDEN

Wenn Sie Ihren Traumkurs noch nicht gefunden haben, können Sie einen Kurs-Alarm einrichten und wir informieren Sie, sobald interessante Kurse veröffentlicht werden.

NICHT DAS TRAUM-TRAININGSPROGRAMM GEFUNDEN

Wenn Sie Ihr Traum-Trainingsprogramm noch nicht gefunden haben, können Sie einen Programm-Alarm einrichten und wir informieren Sie sobald interessante Programme veröffentlicht werden.

Visitors of this page also checked out these jobs:

Sell! Your Sponsorship Workshop – Fundamentals

The Sell!Your Sponsorship workshop is a one-day course delivering tips and techniques for sponsorship-seekers...
London

Emotional Intelligence Training - Learn to Develop Yourself & Others

Get certified to deliver the world’s most advanced system for measuring and developing emotional...
Online

Break Into Sport - Online Course

Are you passionate about sport and want to build a career in it? Break Into Sport is an online course that you...
Online

FIFA/CIES Executive Programme in Sports Management-duplicate

The FIFA/CIES Programme in Sports Management, created in 2004, is a multidisciplinary curriculum of continuing...
Neuchâtel

IT Administrator and Business Application Manager (w/m/d)

In 2025, the Rhine Ruhr Metropolitan Region will welcome around 10.000 athletes from about 170 countries. The...
Düsseldorf

Central Services Team Leader

The role of the Central Services Team Leader is to assess, plan and provide support service logistics for staff...
Nyon, CH

Hospitality Production Specialist - UCLF

Together with the Hospitality Production Manager, the Hospitality Production Specialist is responsible for the...
Nyon, CH

EURO 2024 Broadcast Information Coordinator

The Broadcast Information Coordinator is responsible for compiling and distributing any relevant information...
Nyon, CH